We have a five day returns policy. To be eligible for a return, your item must be unused and in the same condition as when you received it.
It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and weather the refund has been excepted ( based on a 5 day returns policy.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
Have we confirmed you're getting a refund but you haven't seen the money in your account? Check your bank account once more (just to be safe!) Then if its not there, contact your bank as it may take some time before your refund shows up in your account.
If you've done all of this and you still have not received your refund, please email us at email@example.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item (but in a different size for example) send us an email to firstname.lastname@example.org and send your item to: ED Apparel Limited, 71 Orkney Road, Bay of Plenty, Mount Maunganui 3116, New Zealand.
To return your product, please send it to ED Apparel Limited, 71 Orkney Road, Mount Maunganui 3116, Bay of Plenty, New Zealand
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.